1/6Introduction
HCI · human-computer interactionNote 1Human-computer interaction. The study of how people work with computers., in practice
Built for an ordinary Tuesday.Note 2An ordinary Tuesday. Our test for finished work: on a normal weekday, people use it without thinking.
We make new technology ordinary: software and AINote 3Agent. Software you give a task in plain words. It works inside the systems it is allowed to use. your team uses without a second thought, at the front desk, on the plant floor and in the clinic.
For food plants where work gets typed in twice, as paper moves to a spreadsheet and on into the system.
HCI is
- A small, research-led practice in human-computer interaction
- A team that designs, builds and runs the software and AI your people use
- Working in telehealth, multi-location clinics and food manufacturing
2/6Your Tuesday
Your Tuesday, in six questions
Self-checkQuestions we ask in the first week.
Try them on your own Tuesday.
Answer what you can. The ones that make you pause are worth a conversation.
Deal the cards for , , or .
3/6What HCI means
What HCI means
How we thinkHCI is the whole field.
- UseHuman and computerWhat do your people work in every day?
- DelegateHuman and agentWhat could your people hand to an agent, and how do they check it?
- OperateAgent and computerWhat should an agent be allowed to reach and change, and where do the fences go?
4/6How we work
How we work
Decide, design, build, runThe hard part is making it real.
You decide what changes. We design it, build it and run it, and a project lead carries it week to week.
| No. | Step | What happens |
|---|---|---|
| 4.1 | Decide | We watch an ordinary day with you, and you decide what changes. |
| 4.2 | Design | We design around your team's day and try it with them. |
| 4.3 | Build | We build the software and agents, and set the fences. |
| 4.4 | Run | We run it, and change it as the work changes. |
5/6Where we work
Where we work
SpecializationsThree fields.
In each, we learn the ordinary day before we change it.
| No. | Field | The first thing we look at | Cards |
|---|---|---|---|
| 5.1 | Telehealth | One patient's path, from first form to second visit. | |
| 5.2 | Multi-location clinics | An ordinary Tuesday at two sites, side by side. | |
| 5.3 | Manufacturing (food first) | One shift on the floor: what gets typed in twice. |